Tuesday, March 30, 2010

Language at work- the habitual apologiser!


Have you noticed that some women apologise for everything almost compulsively?
Some women just say 'sorry' a lot and often it is done subconsciously, without awareness and for some it's habitual. Sometimes it's seen as politeness by the user for example "sorry it's now time to move on", "sorry I did mean to get back to you". It can also be used as a sign of respect to a colleague or senior worker.
Men do not use apologies in the same way and very rarely to the same extent, in fact I've never heard a man habitually apologise at work or socially. In a work environment men who hear women apologise alot often see it as a weakness or defensiveness or even worse conforming to some extreme female stereotype.

Listen carefully to others, men and women for their use of apologies and then listen out for your own - do you use them more than is necessary? By this I mean do you use it without the real intention of an apology so it's used as a filler in the sentence or an opener for example "Oh sorry Simon, really sorry about not making your meeting, I was so busy I'll be there next time yep so .. er ... sorry", far too many apologies!
What is the real underlying reason for this, where's the tension?

Take a mental note and reduce it if you are in a career where personal impact matters and especially if you are in management. How does a manager who uses apologies far too frequently come across?